All Questions

This category contains all questions available in the Frequently Asked Questions catalogue.

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Course Questions

How do I apply for Extenuating Circumstances?

Where can I find my term dates?

I am having issues with my enrolment

I cannot attend my course today what do I do?

I don’t know my timetable / group?

I need to collect my ID card

I need to speak to a tutor

I want to take time out?

How can I find information about the big welcome 2023?

Culture

Can I get travel discounts as a student?

Do I need to pay council tax?

Digital Learning

I need help with the digital learning platforms

What is studying online?

Faith and Religion

What is the quiet space on campus?

What are UAL student societies?

Funding and Finance

Do I need to pay council tax?

I need a letter to confirm I am a student

I need a letter to open a bank account

Is there any extra financial support?

How can I find a job?

International Study

I have been asked to come to a right to study appointment what is this?

IT, Hardware and Software

Do I have access to UAL systems after graduating?

Living and working in London

Does UAL have Student Accommodation?

Where can I get advice on housing in London?

Making friends and relationships

I feel lonely. Who can I talk to?

What are UAL student societies?

Are there online groups for each college?

Mental Health and Wellbeing

I feel lonely. Who can I talk to?

Miscellaneous

How do I access further information from my CCW sketchbook?

I want to update my address, email or mobile number

How can I find information about the big welcome 2023?

National Health Service and registering with a GP

I need to register with a doctor

Where can I find my term dates?

I need to see a doctor

Onsite Information

What are the college opening times?

What are the Library opening hours?

Student Benefits

Can I get travel discounts as a student?

Can I have benefits and discounts as Alumni?

How can I apply for an NUS card?

How can I get a student subscription with MUBI?

Visa Applications

I have been asked to come to a right to study appointment what is this?